make change happen
We drive positive organizational transformation.
consulting based on
data-driven insights.
data-driven insights.
We are a boutique consultancy that uses proprietary software to assess your organizational culture and relies upon data as the starting point for change.
Intuitive dashboards with real-time feedback from customer, employees and managers.
Tools for constructive change.
Pre-built surveys use best practices to help you gather, understand, and take action on customer and employee feedback. GKL provides the expertise you need to implement rapid and effective organization-wide change.
Build a Better, More Productive Organization
Employee Engagement
Do you know how your employees really feel about coming into work? Are they excited and inspired? Do they understand your expectations? We answer these questions and more, then nurture engagement.
Performance Evaluations
Measure employee performance impartially and consistently across your organization. Give employees constructive feedback and build on their strengths to foster growth.
Management & Leadership
How are your management and leadership teams performing? Discover any shortcomings and communication gaps, make the needed changes, and measurably improve morale, productivity, and leadership.
Internal Customer Satisfaction
Understand how departments work with each other and the dynamics that hinder collaboration. Break down the silos that fragment your organization, then implement programs to foster cooperation and efficiency.
Organizational Climate
Does your organization have transparency, clear communication, and good team dynamics? Do employees love coming to work? If in doubt, we can provide the answers, then set up a program to create your desired outcomes.
Customer Experience
Gain real-time insights into how your customers feel about your company. Identify how and where the customer experience is determined by specific organizational metrics, then use these metrics as the basis for driving positive changes.
Great Organizations Trust GKL
Great customer relationships begin with great companies.
Let us show you how positive organizational cultures are the key to winning the battle for enthusiastic brand ambassadors.